.svg)
Effective Date: June 1, 2025
Cleara Clinics Inc. (“Cleara,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle personal information when you visit our website, interact with our brand, or use our third-party booking system.
This policy applies only to information collected or controlled by Cleara Clinics Inc. as a brand licensor and website operator. Individual services and treatment-related interactions are handled by independently owned and operated franchise locations (“Operating Companies”).
By using our website or booking a service, you consent to the practices outlined below.
Cleara Clinics Inc. is a franchisor and marketing platform that licenses the “Cleara Clinics” and “Cleara Laser” brands. Services are delivered by independently owned franchise locations.
Each Operating Company is responsible for:
On our corporate website, we may collect:
We do not collect or retain medical, appointment, or payment data submitted through the online booking system. That data is handled by third-party providers (see below).
Appointment scheduling and client intake services are powered by Phorest, a third-party booking and clinic management platform. When you schedule an appointment, submit health-related information, or make a payment, your data is collected directly by Phorest.
Phorest is solely responsible for the:
Please review Phorest’s Privacy Policy to understand how your data is
handled:
https://www.phorest.com/privacy/
Cleara Clinics Inc. does not store, access, or control the personal or health-related data you submit through Phorest.
In addition to Phorest, we may use trusted third-party service providers to operate our website and deliver services such as:
These providers may access anonymized or limited personal information solely to perform their designated services under strict confidentiality agreements. We ensure our service providers meet applicable data protection standards.
We use personal information collected directly through our corporate website to:
We do not sell, rent, or trade your personal information.
We use cookies and similar technologies to:
You can adjust your cookie settings through your browser at any time. For details, please review our [Cookie Policy].
Information collected through our corporate website may be stored on servers located in Canada, the United States, or other jurisdictions used by our third-party providers.
Booking data submitted through Phorest is stored according to Phorest’s data retention and jurisdiction policies, not Cleara’s.
Under PIPEDA or applicable provincial privacy laws (e.g. PIPA in Alberta), you have the right to:
To make a request regarding personal information Cleara Clinics Inc. controls, contact us at hello@clearalaser.com.
For data submitted through Phorest or a franchise clinic, please contact them directly.
We take reasonable steps to protect any personal data submitted through our website using:
Phorest and other third-party platforms maintain their own data security protocols, and we encourage users to review those policies before submitting sensitive information.
We retain personal data collected via our website only as long as necessary for its intended purpose or as required by law.
All client booking and medical intake data is retained and managed independently by Phorest or the relevant franchise location, subject to their respective policies.
Franchise locations may have their own data collection and privacy practices. Cleara Clinics Inc. is not responsible for how individual clinics collect, store, or use client information outside of our brand’s online systems.
We may update this Privacy Policy at any time. The latest version will always be available on our website, with the effective date clearly stated at the top.
For questions or concerns about this Privacy Policy or how we handle your information:
By participating in any promotional offer, including our referral program, you agree to the applicable terms and conditions
Cleara Clinics Inc.
